Last updated: September 29, 2026

JMX Upgrade is operated by JMX Navigation Electronics Co., Ltd., located at No. 3 Yinfeng Road, Nancheng District, Dongguan, Guangdong 523000, China. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit jmxupgrade.com, contact us, or place an order.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, billing and shipping address, order details, vehicle model and year, dashboard photos you choose to send, and messages sent by email or WhatsApp.

We may also collect technical and usage information such as IP address, browser and device type, referring pages, pages viewed, approximate location, cookie identifiers, shopping-cart activity, checkout activity, and purchase events.

How We Use Information

Process and deliver orders, payments, returns, and refunds.
Confirm vehicle compatibility and provide installation or customer support.
Operate, secure, analyze, and improve our website and products.
Prevent fraud and comply with legal, tax, accounting, and regulatory obligations.
Measure advertising performance and show relevant advertising, where permitted.
Send marketing communications only where allowed and provide an unsubscribe option.

Cookies, Analytics, and Advertising

We use essential cookies required for the shopping cart, checkout, security, language, and site operation. We may also use analytics and advertising technologies from providers such as Google, Meta, Jetpack/Automattic, and Cloudflare. These technologies help us understand site usage, measure advertising, detect problems, and improve performance.

Where consent is required by law, non-essential analytics and advertising technologies are used only after you provide consent. You can accept, reject, or manage non-essential cookies through the cookie notice or settings shown on our website. You may also adjust browser settings, although blocking essential cookies may prevent the cart or checkout from working correctly.

Meta Pixel and Conversions API

We use Meta Business Tools, which may include the Meta Pixel and Conversions API, to measure advertising performance and understand actions such as page views, product views, add-to-cart activity, checkout, and purchases. Depending on your choices and configuration, Meta may receive device and browser information, IP address, page URLs, event details, cookie identifiers, and hashed contact information used for matching and measurement.

Meta may use this information in accordance with its own policies for measurement, security, and advertising services. You can learn more at Meta Privacy Policy and manage advertising preferences through your Meta account. Where required, we do not activate Meta advertising tracking until consent is provided.

How We Share Information

We do not sell personal information for money. We may share information with payment processors, banks, fraud-prevention providers, shipping carriers, customs and logistics providers, website hosting and security providers, customer-support tools, analytics and advertising providers, and professional advisers when reasonably necessary to provide services or comply with law.

Payments are processed by third-party payment providers such as PayPal. We do not receive or store your complete payment-card number.

Legal Bases and International Transfers

Depending on your location, we process information to perform a contract with you, comply with legal obligations, pursue legitimate business interests, or based on your consent. Because we serve customers worldwide, information may be processed in countries other than your own. We use reasonable safeguards where required.

Data Retention

We retain order, transaction, support, and tax records only as long as reasonably necessary for fulfillment, warranty and support, fraud prevention, dispute resolution, and legal or accounting requirements. Cookie and advertising data retention varies by provider and your consent choices.

Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing, and to withdraw consent. You may opt out of marketing emails using the unsubscribe link and manage non-essential tracking through our cookie settings. We may need to verify your identity before completing a request.

Security and Children’s Privacy

We use reasonable administrative and technical measures to protect information, but no online transmission or storage system is completely secure. Our products and website are not directed to children under 13, and we do not knowingly collect personal information from children.

Updates and Contact

We may update this policy when our services or legal obligations change. The latest version will be posted on this page with an updated date.

For privacy questions or requests, contact JMX Upgrade at [email protected] or WhatsApp +852 5204 3854.