We want customers to confirm vehicle compatibility before purchasing. If you are unsure, please contact us with your car model, year, and clear photos of the original dashboard, screen, and radio system before ordering.

Return eligibility

Returns may be accepted within 90 days after delivery if the item is unused, uninstalled, complete, and in its original condition and packaging. Installed, damaged, modified, or incomplete products may not be eligible for return.

If the product is defective, incorrect, or damaged during delivery, please contact us with photos or videos. We will review the issue and may provide troubleshooting, replacement parts, an exchange, or another suitable solution.

Return shipping costs may be the responsibility of the buyer unless the return is caused by an incorrect, defective, or damaged item supplied by us. Please contact us before returning any item. Returns sent without prior approval may be delayed or refused.

Refund processing and timing

Once an eligible returned item is received and inspected, we will notify you of the approval or rejection of the refund. Approved refunds are processed within 3–5 business days.

Refunds are issued to the original payment method used for the order. After we process the refund, your bank, card issuer, PayPal, or other payment provider may require an additional 5–10 business days to post the funds to your account. The exact arrival time depends on the payment provider.

If more than 10 business days have passed after we confirmed that the refund was processed, please contact us with your order number so we can help check the status.

Before returning any item, contact us first:
WhatsApp: +852 5204 3854.
Email: [email protected]